Issue with "Tell us about your business" Step - Repeated Error Message

radist2s
Contributor
Contributor

Hi there,

I am encountering an issue during the "Tell us about your business" step of the form submission process. Every time I attempt to submit, I receive the error message "This happens sometimes. Trying again may help fix the problem."

I have tried resubmitting multiple times without success. Is this a known issue, and can you provide any guidance or support to help me resolve it?

Thank you for your assistance!

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2 REPLIES 2

manju_
PayPal Employee
PayPal Employee

Hi @radist2s 

 

Thank you for your post and welcome to PayPal Community Forum. I am sorry to hear that you are getting an error while submitting the form. This is likely a temporary glitch and I recommend you to clear the cookies in your browser or try a different browser. You may also try using a different device and see if it works. 

 

Thank you

Manju

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radist2s
Contributor
Contributor

I've tried several times and still get the same error. Is there any other way to go through the verification process?

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