Unable to change password. When I called the Credit Card Department automatic system on the phone still wants to send a link to my old email address that I changed months ago. When I called about the issue all I got FROM 3 PEOPLE ON A RECORDED LINE was that they had no clue why it was doing that and they made no effort to send in a technical support ticket. They seemed lazy
I am so sorry to hear about your negative experience. I do understand your concern. I will make sure to escalate your feedback to the relevant team.
In the meantime, to resolve any issues I would suggest you contact PayPal Customer Support directly. To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.
