- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have a donate button on my website that links to the url for a hosted PayPal button. When I'm in the Chrome browser, I cannot get past the "I'm nota robot" recaptcha screen after clicking on the donate button. It keeps flashing. I am not able to enter anything nor escape out. It's an endless loop. If i click on the website's donate button from another browser, it works correctly.
How do I fix this?
Thanks.
Solved! Go to Solution.
- Labels:
-
Login Issues
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I had the same issue via Chrome. Figured out my solution:
- Check your Chrome Extensions. This is the usual suspect, but not in my case. My wife had this as her problem and she got it working.
- If your Extensions aren't the problem, then go into your Chrome History and clear (click the checkbox): Browsing History, Cookies & other site data, and Cached images & files. This should do the trick.
Good luck!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I'm having the same issue in Google Chrome. It's been going on since Recaptcha was added to Paypal.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yes, I'm having the same problem. At the moment, I cannot buy anything through my PayPal account because of that loopy loop. I get the "we're having problems" message and get to view all their page code, out in the open, no need to click 'see page source' in the right click drop down menu.
I can access my PayPal account using my Password Manager (I use TrueKey), but that's it. So, instead of buying products through my PayPal account, I have to provide my cc number to the seller directly. Oh joy.
I'm running into site messes all over the place due to the lack of staff needed to keep the show running. Sort of like trying to film a movie with no one there but the actors. No script, no makeup, no cameraman, no ...
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Are you using a tab suspender in Chrome? If so add the following URL to the white list of the tab suspender options. https://www.paypal.com/auth/validatecaptcha
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello, I had the same issue and it seems it was due to a chrome extension. You may deactivate all your extensions on the page chrome://extensions/ and reload Paypal in a new tab. In my case, it was Grammarly that was causing the issue.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you - amending my Adblocker settings for PayPal has cleared the issue. It is really odd how it only affects some pages and not all.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@ hype8912
Thanks for the tip! I don't know at this point if that will work, but since the tabber I was using doesn't provide at particular option, I simply deleted the app. It was a lousy tabber anyway - instead of opening a new window and keeping my original window, it took the place of my Chrome browser completely, as in no longer accessible, and didn't even capture all the tabs I had open before doing so. Sorry, I forgot to grab the name of the app before deleting it.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have the same issue not on Chrome, but on Firefox. It doesn't give recaptcha the time to validate and instead reloads immediately,

- « Previous page
- Next page »
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Client's invitation link to access the business account in Managing Account Archives
- Unable to stay logged in and complete a payment in Managing Account Archives
- My Paypal Story 180 days hold in Security and Fraud Archives
- How come I cannot add funds to PayPal from my bank?? in Transactions Archives
- can't login to my business paypal with 2-step google auth (PC, chrome). in Managing Account Archives