Quick Security Check used an old contact number
Gotenjg
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Posted on
Mar-04-2023
09:48 PM
I can't open my account due to the quick security check up. I have no issues with my password and all the common things but my issue with the quick security check up is that they used an old phone number. I already changed my phone number and all but after confirming it they are still using the old one, I can't open my account because of this. They are asking me to confirm my identity by sending a verification code to a number i no longer use. I have no way of accessing my account due to this problem. Send help plz.
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Mar-06-2023
03:33 PM
Hi @Gotenjg
Welcome to the PayPal community!
I understand that you are unable to access your account due to the security check up. Contacting our PayPal customer support directly is the best way to fix this problem. For contact information please refer to this link.
Thank you
Gane26

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