Retrieve old UK account details or contact PayPal.co.uk

amanda8833
New Community Member

I left the UK in 2012 for the USA. I thought I had closed my PayPal.co.uk account. I opened up a new account once in the USA. Everything was fine until my current customers were seeing my current name and thinking this was my PayPal it turns out to be my old UK account still active. I tried to retrieve the Old UK account however the phone number and email accounts once used by myself have been closed. Now it appears there may be funds in this account which I cannot access. I have called PayPal.com and they cannot access they say to contact the UK office via the PayPal site. However I can't find an email or contact anywhere as it defaults to the USA version. Does anyone have an idea how to get around this so I can finally close this UK account or at least gain access. kindly Amanda

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kernowlass
Esteemed Advisor
Esteemed Advisor

@amanda8833 

 

Go to the UK paypal site and DO NOT LOG ON, then go to help/contact and request a phone call as a guest ie not logging on. 


Advice is voluntary.
Kudos / Solution appreciated.
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