Security Challenge Loop

[bbran19]

I am in a security challenge loop. I can log into my PayPal account. I can see transactions.  As soon as I try to do anything else I receive a security challenge loop from which there is no escape.

The same issue occurs on incognito loop and on my phone browser.

Any idea appreciated.

Bob

[amarildo1]

Same issue here. It is so frustrating because I can't access subscriptions.

[PayPal_Gwen · Accepted solution]

Hi @bbran19 and @amarildo1,

I'm sorry to hear of the ongoing issues you've been facing! I would actually recommend reaching out to us through either Facebook or Twitter, or you can always go to the bottom of any PayPal page and click "Help" or "Contact."

Thanks,
Gwen

[bbran19]

Thank you Gwen. I contacted PayPal. Their answer was that the issue is common and they are looking into it.

After a few days, the issue has now been resolved.

[PayPal_Gwen]

That's great news that the issue has been resolved! Thanks for sharing the update 🙂 

[Sol44]

The issue has not been resolved. Eventually the loop clears but it takes a while. There is still a problem that PayPal has not fixed.

[Budo41]

 am still getting Security challenges and the

card was denied at the store!!

[artfromny]

What an utterly useless response. 

[Peggyhd]

If I can't log in, I can't get to contact anyone. This is not a solution. Please give a phone number that I can call for help.

[ithelpthedoctor]

it is very very very frustrating getting really angry.