Something is stopping me from changing my primary address

ksefchik
New Community Member

I looked at the other answers for this, but I didn't see any one else that had this issue other than another person in the comments of an issue. 

PayPal is not allowing me to change my home address. I've tried creating a new one and making that the home address, but I get an error `[Object Object]` in the UI. According to the browser's debug log, for some reason this operation is causing a 403 Forbidden error to be triggered. Does anyone know how to fix this? This seems like a bug.

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1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @ksefchik,

 

Thank you for visiting our community help forum!

 

Sorry to hear that you're not able to update your primary address! You can find the possible reasons on why you're not able to update your address and tips here. Please try clearing cache/cookies and also try using a different browser or device to see if you can able to update your address. If the issue persists, please reach out to our customer support team through the available contact options on our website to get this fixed.

 

I hope this information helps!

Bindu

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