Two different accounts sharing the same address, bank account, phone number, email, and debit card.

lildingle
New Community Member

I somehow have two separate accounts sharing the same address, name, bank account, debit card, phone number, and email. I dont know how this happened and I want it all to be on one, how can i fix this?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@lildingle 

 

They would need to have separate email addresses to be set up so you could close x1 of them and then add that accounts email address to your remaining paypal account, you can have up to 8 email addresses on the x1 paypal account.


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PayPal_Ayesha
Moderator
Moderator

Hello @lildingle,

 

Welcome to PayPal Community Forum and thank you for posting here!! Thanks, @kernowlass.

 

I understand that you've more than one PayPal with the same information and would like to consolidate it into one PayPal account. I agree with @kernowlass. Unfortunately, PayPal does not allow 2 different accounts to be merged, linked, or shared bank accounts/credit cards for account security and safety. You can keep one personal and one business account with the same email address at the same time but cannot have 2 Personal accounts with the same information and vice versa. You may have multiple accounts with different registered email addresses. As @kernowlass mentioned, your PayPal account can be added with up to 8 different email addresses. If you wish to, then you might proceed to close one of the accounts or change the email address on one among them.

 

I hope this helps,
Ayesha


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