Why does my account keep switching to French?

Skjhjb
Contributor
Contributor

I am in Canada. I only speak/read/write in English. Yet my account keeps flipping to French. I cannot navigate to the right help place because it is all in French. I've changed it in my preferences - well I tried to. I'm offered "French" and "Francais" as the options. This has been going on for months and months. When will this be fixed????? I've opened multiple messages to get this fixed and nothing ever happens.....

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2 REPLIES 2

ghard1
New Community Member

Exact same issue here.  I have contacted support multiple times and it cannot seem to be resolved.  Now today, for some reason I can't even access my account.  I receive a "Cannot Verify Account" message when trying to log in.  Paypal is the absolute worst!!!  Even this darn forum wants is in French and I have to use google translate in Chrome to get anything done!

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mattcore
New Community Member

Today I went to try again and it gave me two choices in a drop down for language: French or Francais 🤣🤣🤣

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