last name problem

shri23chau
New Community Member

HEY I AM FACING A PROBLEM AS I DO NOT HAVE MY LAST NAME IN ANY OF MY LEGAL DOCUMENTS INCLUDING BANK ACCOUNT AND PAN CARD BUT AS IT IS NECCESARY TO PUT LAST NAME WHILE CREATING A PAYPAL ACCOUNT SO I DID PUT MY LEGAL NAME THERE IN LAST NAME NOW AS I WANT TO REMOVE MY LAST NAME SO THAT MY BANK ACCOUNT CAN VERIFY SUCCESFULLY. I ALREADY UPLOADED THE LEGAL DOCUMENT IN PROFILE SETTING AND ALSO REMOVED MY LAST NAME WITH A DOT(as it was the last option I had ) KINDLY HELP ME SO THAT MY ACCOUNT CAN BE VERIFIED AND I CAN START MY TRANSACTIONS ON PAYPAL.

@jochu99 

@rishma1 

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1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @shri23chau 

 

Welcome to the PayPal Help Community and thanks for your post!

 

I see you're looking to update your name to verify your bank account in your PayPal account. As you've already uploaded the document to support your name change request, it will take 3-5 business days for the team to verify your request and update you the details via email. You can also reach out to PayPal team by clicking the 'Contact Us' option at the bottom of PayPal page for any additional assistance. Support is also available through Facebook, Twitter and Instagram pages.

 

Hope this information helps,

Bindu

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