move from Germany

Burdy63
Contributor
Contributor

Our friend is living with us and has moved from Germany. Can she close the German account and still use the same email to open one in UK? If so how!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Burdy63 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

Tell her to do those things now and then click on the settings cog icon next to log out and the close account option is on the left side of that page.

If she can't then she may have to contact customer services.

 

If she closes it then yes she should be able to re-use that email address but I would allow 72 hours before trying and then click on register and scroll down the drop down box and select UK from the country list and following the prompts to register a new account.

 


Advice is voluntary.
Kudos / Solution appreciated.
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Burdy63
Contributor
Contributor

 

That is really helpful thank you.

Burdy

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