whenever i try to activate 2fa , it shows "something went wrong "'? help

[fawaz_089]

Whenever i try to enable the 2-step verification it shows "something went wrong ".

i try to contact paypal message center ,, no customer service is available.

please help

[TasleemaJ]

Hi @fawaz_089.

Thank you for your post.

I understand that you are facing issues to turn on 2-step verification for your PayPal account. Could you please clear the cache and cookies or your browser or use a different browser like Google Chrome or Microsoft Edge? This process can only be done through your web browser and not through the PayPal App. You can set up 2-step verification using an authenticator app (like Google authenticator and Microsoft authenticator.).

Thanks and Regards,

TasleemaJ