Assistance Needed with Linking and Confirming My Bank Account

[GautamSachdeva]

Hi,

I recently added a bank account to my PayPal account and received the two small verification transfers. However, when I entered the amounts, I kept getting an error saying the numbers were invalid. After a few attempts, it eventually locked me out, stating there were too many tries.

I decided to wait a few days before trying again. When I checked back, my bank account was no longer listed. I attempted to re-link it, and while the process indicated it was done, the bank account still doesn’t appear in the list.

Could you please assist me in resolving this issue? I would like to complete the confirmation process and link my bank account successfully.

Thank you for your help!

[PayPal_Ajay1]

Hello @GautamSachdeva  
Welcome to the PayPal Help Community and thanks for posting here!
I do understand your concern regarding linking your bank account with your PayPal account. Request you to kindly refer to this article to understand the process on how to link your bank account into your PayPal account and also check article which provides various possible reason why you couldn't link your bank account. You can reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team by clicking the contact us option at the bottom of PayPal page.
Hope this information helps,
Ajay
If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.

[GautamSachdeva]

Hi as mentioned before, linking had worked before (midway), but confirmation of test deposit amounts did not go through. Now I see no banks listed and retrying linking the same account. It says done, and then nothing happens. I am unable to get to a real customer support team as the contact us option takes to FAQs or the AI assistant which is of no use in my case. Request personal attention.

[kernowlass]

@GautamSachdeva 

Every time you request a code to confirm a card or bank account it cancels the previous request/code.
If you input the first code to arrive it would be the cancelled one.
Do that 3 times with the first code and you would no longer be able to confirm your card or bank account that way.
The correct code would have been the second (or last) code you requested.

You would need to ask customer services to add it for you.
They would probably request that you upload a copy of your card or bank statement to prove ownership of the account as you couldn't complete the code method.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--help378