Blank screen when trying to verify identity

Intificial
Contributor
Contributor

Hello, PayPal is asking me to verify my identity.

 

I did previously do this for my passport and progressed to the next section but it changed to a blank screen after doing this. Every time I open it now, it flashes up the screen to upload a proof of address but then quickly changes to a completely blank screen of which I cannot do anything. I can see that my passport section was completed at least.

 

Would anyone be able to assist me with this issue?

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2 REPLIES 2

flanker71
Contributor
Contributor

Hello,

same problem for me. I tried with chrome, edge, firefox cleaning cache. always a blank screen.

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jadfkdnsfdas
New Community Member

I'm also having the same issue trying to verify my identify as a user on a business account

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