Can't confirm my bank account

Cherryrisa
New Community Member
So I joined paypal in June 2024, and I was supposed to get two deposits to confirm my bank account. I never received these funds so I can't confirm my bank. I didn't have to use Paypal yet then so I forgot all about it...but now I'm in need since I'm setting up an online store... What should I do?
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2 REPLIES 2

PayPal_Shradha
Moderator
Moderator

Hello @Cherryrisa,

 

Thanks for visiting PayPal's Community Forum. 

We are sorry to hear that you are not able to confirm your bank account as you haven't received the 2 deposit to confirm Bank. Kindly request to resend the deposit, If you don't see the 2 small deposits in your bank statement. You can request from your PayPal wallet page and check for the bank account you want to confirm.

 

Before request us to resend the deposit, kindly check your bank as some banks combine the 2 small deposits as a single amount. Also, small deposits are temporary and will be removed from your bank account. If the deposits are $.05 and $.15, you'll also see a debit of $.20 by PayPal on your bank statement. 

 

We request you to refer the help centre article How do I confirm my bank account with PayPal?. If your issue still persist, kindly reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page. If your unable to login into your PayPal account do reach us via phone and kindly select "Call us as Guest".

Hope this helps you!

Warm Regards,

Shradha

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kernowlass
Esteemed Advisor
Esteemed Advisor

@PayPal_Shradha 

 

Why not give them the link for paypal India for the correct information?

 

@Cherryrisa 

 

Did you wait the 5 business days for the code to show on a bank account in your country?

https://www.paypal.com/in/cshelp/article/how-do-i-confirm-my-bank-account-with-paypal-HELP185



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