Can't log in to my paypal business account & can't reach support team

[smustapha86]

Hi All,

I have an issue with my paypal business account, I can't log in anymore

I tried to call support team many times but unfortunately I couldn't talk to an agent since (according to the automatic bot) they're not taking this kind of requests on the phone anymore

I also tried to contact them on social media (Facebook & twitter), same issue, I couldn't join an agent for a live chat

What to do in this case please ? is there any email address where i can join support team ?

Can anyone please help me on this ?

Thanks in advance

Regards

[pkkh]

Hi @smustapha86 

Thank you for contacting community. 

I see you're unable to access your PayPal account and have tried with multiple options. I would recommend you to contact PayPal through PayPal message center without logging in to your account and resolve this. Here's how: Go to the Contact Us <Password and account access <Login problems<Message Us Icon<Chat with us while logged out. Try during your business hours and you should receive a reply within 24 hours. 

I hope it helps.

Regards,

Punith 

[smustapha86 · Accepted solution]

Greaaat

Thanks @pkkh for your help