Cannot close my business account

[sue20130715]

I went to the account setting but there is a pop up window tell me to fill in my business info so I can use that setting, but the reason why I want to close my account in the setting is that I cannot fill the right business info on this account! Help!!! I still want to use this email address to sign up a new account!

[PayPal_Chinmaye]

Hello @sue20130715 

Thanks for visiting PayPal's Community Forum.
 

I do understand that you are unable to close your account. Please read this article to know how this can be done. You can reach out to the Support Team during business hours by clicking the contact us option at the bottom of PayPal page for any additional help. If your unable to login or are not in access of your PayPal account, you can connect with us via phone call as "as a Guest" (this does not require you to sign in to your PayPal account).
 

Hope this helps you!
 

Warm Regards,
Chinmayee

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