Cannot remove an unowned phone number from my account

HonSolo
New Community Member

I cannot remove an unowned phone number from my Primary (Mobile) setting. I have another number to change it to (currently set as my Primary (Home) setting), but the website is not letting me. I have no other phone numbers that I can add other than VOIPs, which are not permitted.  I am stuck with this unowned phone number set as my Primary (Mobile) setting!  Any solutions?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@HonSolo 

 

https://www.paypal.com/us/cshelp/article/how-do-i-add-and-confirm-change-or-remove-a-phone-number-on...

 

Make sure you add the new one and confirm it as the primary one before removing the previously primary number.


Advice is voluntary.
Kudos / Solution appreciated.
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