Does not receive 6-digit code on mobile number

NuraB
Member
Member

Good afternoon!
I can't log in to my account as no text message is coming to my phone number. At the same time, the code to enter the paypal community came to me.
I have Georgian paypal, I am located in Georgia. My telephony provider is Magti. I have been in contact with Magti, they have no problems. I tried different browsers, different phones - nothing helps.

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3 REPLIES 3

PayPal_Shiva
Moderator
Moderator

Hello @NuraB 

Thanks for visiting PayPal's Community Forum.
 

We are sorry to hear that you're facing issues with accessing your PayPal account. In this type of situation, it's best to give us a call. Our team will verify some information over the phone and help you further on the same. Please try clicking the 'Contact Us' option, then click the 'Password and Account Access' option, and then 'Login Problems'. you will see "Call Us" as a guest or chat with us using logged out chat option during business hours.

Hope this helps you!

Warm Regards,
Shiva


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

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NuraB
Member
Member

The problem is that you have a phone number which is located in the USA, but I am territorially located in Georgia and I have no possibility to call to the USA. How else can I contact you? For example, can I call you via messenger(whats app) or write to your e-mail?

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Irinasherb
New Community Member
I have the same problem and the same mobile operator - Magti
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