E-mail from PayPal every time I log in.

Iddy3
Contributor
Contributor

Why, whenever I login to PayPal, do I get an e-mail advising 'We noticed a new device login' when I only log in on my own desk-top computer?

Also, why does it show middlesbrough mdb uk? [A new device logged in to your PayPal account, xxxx@hotmail - middlesbrough mdb uk - date & time]

 

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61 REPLIES 61

AnnieB58
New Community Member
Well that's a relief! I had bought something from a website and my friends were 50/50 on oh I use it all the time to you're mad they'll steal your info and sell it. Honestly I'm quite careful about sites I buy from but this one rattled a few cages.
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0925edam
Contributor
Contributor

I have had email saying that I have logged into my account in middlesbrough mdb uk, I live in  South Devon why is this???

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Solitaire33
Contributor
Contributor

I'm having the problem as well. I made a payment to a seller for an item which all went well. However, a few hours later I received an email from Paypal saying that a new device had logged in to my account and that I could remove the device in my security settings if I did not want the device remembered. The name was manchester man uk but the seller I bought the item from was in Cardiff and I live nowhere near Manchester.
I could not see the device on the list when I went to remove it. If the seller wanted to access my address to send me the item that I bought from him then would this have shown up on Paypal as an "access to my account"?

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dawson7
Contributor
Contributor
Just had the exact same thing happen to me re manchester man uk. Did you ever get an explanation from Paypal? I find it very alarming.
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Sild1
Member
Member
I get the exact same thing but it says I’m in London when I’m at the opposite end of the country!
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T1NAP
New Community Member

Yes I’m getting that message. My unknown device is located in Peterborough, but I have no connection with the place. I’ve checked my paypal account and it looks safe. Weird occurrence, most frustrating!

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Toshmund
Member
Member

Yes, I have had this. My concern was that if I had somehow got malware in my laptop software (Friend's aunt was hacked during the week at about the same time. The laptop seemed to struggle opening the email portal for my broadband provider) when I logged in. Would it be possible, that the malware could let something "piggy back" me through the log in procedure. On a par, with someone looking over your shoulder at the cashpoint type scenario.

 

I do have AVG, which obviously is trying to get me to go premium with the cover "your IP ID is visible etc..." Current days, everyone is trying to offer you a service/everything is a threat. No wonder it is thought by some. Easier to have that box of money stashed underneath the bed and be done with it.

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bugritall
Member
Member

I actually live near Middlesbrough and my message says that "A Manchester Man" has accessed my account. Significantly, however, I have, in fact,  accessed my account from a new device in the last few hours so the situation in my case is as Rachel describes. I'm taking no further action.

 

Could it be that by telling PayPal it wasn't you (when it was), you're setting yourself up for another email next time you use your new device?

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mckendrick
Contributor
Contributor

Starting a couple of months ago, every time I log in to PayPal I get an email that says: 'We noticed a new device login'.

I've been logging in to PayPal now for the better part of twelve years and I've never logged in from any other device. 

Is anybody else getting this mail - or is it just me? 

PayPal not helping.

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phoebegatley
New Community Member

I have exactly the same problem and cannot find any help in the PayPal website to investigate the occurrence.

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