When I try PP accoesktmobile app, after inserting the password, the following message is displayed: "We’re having trouble making sure it’s you". What is this? Usually, to log in a text message used to be sent on my mobile number, but starting from yesterday the message is not delivered. More than that, today, when I try to login, after inserting the passwords, that option to allow sending a verification code on my mobile isn't available anymore and the error message I already mentioned appear. Also, what is more strange it that in this morning I manage to login in my PP app without being necessary to insert any password, but after not interacting with the phone for a few minutes, I was automatically disconnected and receive the error after tried to reconnect. Why is it encountered? At the moment I don't have access to manage my account or to do the transactions I need. I sent a message to enquiry* but still no answer. Please, I need to solve this case.
