Help with Facebook Marketplace Set Up (Issue with Paypal)

tinyone27
Contributor
Contributor

Hello,

 

I am trying to get paid out on Facebook Marketplace for an item someone purchased and Facebook is covering the shipping. It said I need to set up my bank account in ordered to receive the payout. When I went to set up my account, I put all the correct numbers in, then received the following message:

 

"The payment could not be completed due to an issue with PayPal. Please check your PayPal settings, or try again using a different payment method."

 

What does this mean? Which PayPal setting? Please help!

Login to Me Too
1 REPLY 1

Paypal_Ashley1
Moderator
Moderator

Hello @tinyone27

 

Thank you so much for taking the time to post on our PayPal Community. 

 

I understand you are having trouble receiving funds for sales on Facebook Marketplace. I know this can be frustrating. Please ensure your PayPal account has been verified by referring to here. Also, verify the details on Facebook match the information present on PayPal. 

 

Should the issues persist, please know we are here for you.  You can reach Customer Support by clicking Contact at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message. 

 

Thank you!

- Ashley


If you find this or any other post was useful or helpful, feel free to make our community better by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.