How can you validate a UK Ltd Business account (no SSN but NI Number + UK address)?

Sportivemind
New Community Member

So I signed up for a Paybal Business Account for my UK Ltd company but I cannot verify the account and start using it since it's all geared for a US business/person. I already submitted a ticket enquiry but am getting a canned bot response.

 

I am happy to provide all details for KYC as always but the onboarding form won't let me since it's asking for a SSN I don't have and won't accept my  business' UTR number nor my personal NI number and won't accept my business' UK address (especially not the postcode).

 

What am I doing wrong? I signed up on paypal.co.uk

 

Thanks in advance for any help.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Sportivemind 

 

Sounds as if you have opened a U.S paypal account instead of one for your own country?
Go to the settings cog next to log out and check what NATIONALITY is showing on the left side of that page, is it for your country or not?

When you click to register a paypal account there is a drop down list of countries with U.S being the default top option as Paypal is a U.S company.
You then have to scroll down and click on your own country to open the correct Paypal account for that country.

You can't use another countries Paypal account as it would never work properly and may be limited.

If you have opened a U.S paypal account by mistake then you need to remove anything you have added and close it (if you can) and then open one for the correct country you are in.
Paypal is country specific and differs a lot country to country.

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Advice is voluntary.
Kudos / Solution appreciated.
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