How do I hide my name and address from customers?
johnpenuel13
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Feb-19-2022
08:32 PM
I just set up a business account and I use a pen name for that. How do I hide my legal name and address from customers when they purchase a service?
Labels:
- Labels:
-
Account General
-
Profile & Settings
1 REPLY 1
sharpiemarker
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Feb-19-2022
11:13 PM
Go through all the profile/account settings and features (ie. Invoicing) settings you can find. Enter your business information (ie. business name, business address (ie. a PO Box as primary address besides home address as your billing address), business customer service email, business phone).
Unless PayPal changed something in the system, your account holder information shouldn’t show, your business information will.
Kudos & Solved are greatly appreciated. 🙂

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Hello, i want to close my account but it told me to contact the customer service. in Managing Account Archives
- Account Deactivated without finishing procedure to register in Managing Account Archives
- Changing Country or region in Managing Account Archives
- Paypal doesn't send text with log in code. in Managing Account Archives
- Payment Notification Email From PayPal in Managing Account Archives