How do I talk to a human to fix my account issue?

[Bjami]

My account is blocked because I need to submit proof of ID and Residence, which I did... over 4 years ago, and it's still blocked because no one has reviewed it.

The Resolution Center, chatting with the lowest bidder bot, and the lowest bidder phone system are nothing but loops of non-help. 

If you are reading this and actually work at PayPal, here is my Reference ID: PP-005-121-719-864

-Brian

[PayPal__Jyoti]

Hello @Bjami  

Welcome to the PayPal Help Community and thanks for posting here!

I do understand your concern regarding your account being limited. For the safety and security of the network, PayPal often review accounts for potential risks which may lead to a limitation being placed on the account, depending on what is found during the review, your account may become limited. Here is an article that can help you understand which documents required to remove limitation on your account www.paypal.com/cshelp/article/help506 . You can reach out to our team to help you with the further steps and provide you additional help. Please connect with our Support Team by clicking the Call Us (as a Guest User) option at the bottom of PayPal page.

Hope this information helps
Jyoti

[Bjami · Accepted solution]

"Please connect with our Support Team by clicking the Call Us (as a Guest User) option at the bottom of PayPal page."

My advice to you is to call that number and try to talk to a human. Spoiler alert: you can't.

I know this because I tried, and all it said was the customer support team will give me the same information. 

Take a look at the screenshots I uploaded of my account situation. They are in my Public image album.

I am opening a Payoneer account and moving on with my life because PayPal is a dumpsterfire.

Good talk.

-Brian