How to enable one touch

Jezziebel
New Community Member
I had one touch enabled on my desktop but it was still asking me for a code in order to purchase an item. I deleted my desktop from my devices recognized but now I can't figure out how to enable it again. Nothing comes up when I go to purchase an item via PayPal and the main one touch link just redirects me to the main PayPal login page. Any help is appreciated
Login to Me Too
1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Jezziebel,

 

Welcome to the PayPal Community! I'm sorry to hear you're running into some issues with One Touch on your account. There are some pretty useful troubleshooting steps in the following Help Center article: What is One Touch and how do I use it?

 

I hope those work for you!

 

 - Jon K

 


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.