I want to cancel my PayPal account,

[andreslanda]

I want to cancel my PayPal account because I moved from UK to Ireland and I wanted to open a new one there.

When I go to the "Close your account" It shows me a link for closing PayPal Credit. I call the number indicated there and they ask me for  a Social Security number I don't have and they tell me that the telephone number I have is not correct. When I explain them I'm from UK they transfer me to PayPal, where they transfer me back to PayPal credit. This way I have spent more than one hour in calls today without solving the problem.

[kernowlass]

@andreslanda 

Paypal is country specific so if you move countries you have to close your old Paypal account and open a new Paypal account registered in the country where you now live. You would then need to add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

[andreslanda]

Many thanks, but this is not related with my issue.