Login on Android 13 fails: "Your session has timed out, please log in again."

[Simon1239]

I am using a Google Pixel 7a with Android 13 and every attempt to login in the app fails with: "Your session has timed out, please log in again."

If I attempt to login using my normal web browser, in my case Firefox, it surprisingly works. But in these in-app browser tabs using the PayPal app, no chance.

[PayPal_Ayesha]

Hello @Simon1239,
 

Welcome to PayPal Community Forum and thank you for posting!
 

I am sorry to know that you have issues trouble logging into your account. If you are attempting to log in through the PayPal mobile app and are experiencing difficulty, please try uninstalling and reinstalling the app to see if this helps to resolve this issue. Also, make sure to clearing the used applications of your phone as background running app may trigger problems sometimes.
 

Regards,
Ayesha 

[walshpat61]

Hi, I had the same issue. If you go to settings / apps / PayPal / storage & cache and then click clear the memory and click clear the cache. You should be able to then log in.