New country, new number, No Account access, account verification issues

[DonP23]

I have recently moved back to USA and no longer have access to the phone number associated to my MyPay account. Whenever I try to login, it gives me a second security step to send SMS, WhatsApp message or call the number that I no longer have access to. How do I do I get access to my account to update the country or phone number?

[kernowlass]

@DonP23 

Paypal is country specific so if you move countries you have to close your old Paypal account and open a new Paypal account registered in the country where you now live. You would then need to add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.