Some of your information isn't correct. Getting this error.

Temp20240629j
Contributor
Contributor

I'm trying to login my PayPal but I'm getting this option. Sometimes, i login PayPal and i use easily. But sometimes i got option: Some of your information isn't correct. Please try again.

Even after changing my password I'm still stuck because of this. I've also cleared my cache history etc

 

Can anyone have solutions for this? Please let me know 

Thanks

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2 REPLIES 2

brian314159
New Community Member

It seems obvious when I point this out, but people with LOGIN ISSUES cannot respond to these kinds of threads BECAUSE THEY CANNOT LOGON!  I have two separate accounts accounts with PayPal so I could respond.  My primary PayPal account does have this error and as I have seen no solution to the many people that have posted with the exact same problem, I will try to take this up with PayPal Technical Support.  I am a retired Technical Support person myself for another type of computer.

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SHARONLIM_5482
Contributor
Contributor

Unable to update my Account profile information

I received a Notifications

: “Account

Your profile information has been updated recently, or there seems to be an issue. Please verify it here to avoid any service interruptions.”

But after clicking the blue words "here, " there's only an empty page. Is there no way for me to update it?

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