Trying to link my PayPal account to my Shopify website - "Something went wrong. f61753029739b"

PDAustralia
New Community Member
Posted on
‎Jan-12-2024 03:23 PM

I'm trying to link my Paypal account to my new Shopify store, but it keeps displaying this message..."Something went wrong. f61753029739b"

 

Does anyone know what this error code means? Do you know how to fix it so that I can complete our Shopify/Paypal connection?

 

Thanks very much for your help!

 

PDAustralia_0-1705101656452.png

 

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1 REPLY 1

PayPal_Meghan
Moderator
Moderator
‎Jan-15-2024 11:12 AM

Hello @PDAustralia, 

Congratulations on your first post in the PayPal Community; welcome! 

I understand you're trying to update your business information so you can connect your PayPal account to Shopify. I recommend clearing your cache and cookies or trying a different web browser. If you still can't update the information after that, please do not hesitate to get in touch with Customer Support by selecting 'Contact' at the bottom of any PayPal webpage. 

I hope you can connect the accounts soon! 

- Meghan 


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