Turn off auto reload

emilybacian
Contributor
Contributor

An offer popped up on my Paypal app a couple of days ago asking if I wanted to set up auto reload. At the time I was only trying to transfer money as a one time transaction. I thought I swiped and dismissed it but apparently I must have accidentally clicked okay bc now I have an auto reload trying to transfer $300 to my Paypal balance over and over again. I have looked all through the app and the desktop version to disable or turn off this and cannot find it anywhere. I have been using Paypal since the beginning in the 90s but the way it is setup now you can hardly find what you need. Can anyone help? I tried to chat for help but was told I would be contacted back, which hasn't happened.

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@emilybacian 

 

  1. Go to your dashboard
  2. Click the More Options icon next to PayPal balance
  3. Select Automatic top up
  4. Click Turn off automatic top up 

Advice is voluntary.
Kudos / Solution appreciated.
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crazyboy4826
New Community Member

I don't see a more options on the website or the app and I am having the same issue

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emilybacian
Contributor
Contributor

Thank you so much for your help. That worked.

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BJS31563
Member
Member
Gifts for autistic grandkids . I need help splitttiing up will help me out abunch??
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