Unable to see debit card number on the app

[Poulard]

Hi everyone!! Why I can't see my full debit card number, when I click on the eye, the keeps telling me that "it couldn't comfirms it's me" hope you could help me

[PayPal_JonK]

Hello @Poulard, 

Welcome! Thank you for visiting PayPal's Community Forum. Sorry to hear there's been some confusion regarding your debit card info. Normally, if you tap the Eye icon located on the PayPal Debit Card in your Wallet and click Copy, it should copy the 16-digit card number. If you're unable to do that due to a verification issue, please reach out to our Customer Support teams for assistance. 

Best wishes!

 - Jon K
 

[Deborahjb]

There is no 'eye' icon in the app, nor on the desktop browser page.

I just need to confirm one of my cards going to which account as I have several. How do I do this? 

[PayPal_Meghan]

Hello @Deborahjb, 

Welcome back to the PayPal Community Forum! 

The option to view a full card number is only available for the PayPal-issued Debit Card. If you're looking for the full card number for a personal/external debit or credit card that you've added, that information will not be available. This is to prevent your information from ever being compromised. If you're unable to determine which card is which with the few digits that are shown, I suggest reaching out to Customer Support by selecting 'Contact' at the bottom of the website. 

I hope you can sort out the cards soon! 

- Meghan