Why is PayPal saying I owe money when I have no transaction history and have never used my account?

Faithhdaviee
New Community Member
I have a notice on my account saying I owe money £7.20. I have no transaction history and I haven’t used my PayPal account for years, can’t find an answer as to why this is on my account or where it has come from either?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Faithhdaviee 

 

Did you have a balance at all? If so could it be an inactivity fee as per link?

 https://www.paypal.com/uk/cshelp/article/what-is-the-inactivity-fee-HELP947


Advice is voluntary.
Kudos / Solution appreciated.
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