Card reader declining every card
SpaceInvapers
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Mar-17-2019
11:29 AM
Hi,
I hope someone can help, I use PayPal Here and a paypal card reader to take payments for my business, from about 4pm today it started to decline every card, now these cards are valid and the customers confirmed that they did have the funds.
I have tried 2 card readers, I have also done a factory reset and updated the firmware but it instantly declines all card - contactless or pin transactions.
It doesn't say why, it just declines and cancels the transaction.
Thanks
Labels:
- Labels:
-
PayPal Here
1 REPLY 1
Martin0001
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dec-14-2020
12:52 PM
Hi All I had the same concerns and I have tried 2 new card readers exactly the same errors All transactions fail when card pin entered. Master reset all readers and updated (same) It works some times at home on WiFi but never outside on 3G/4G Contacted PayPal 3 times absolutely no help Just told me to purchase a zettle Has any body got a working repair that works. It’s doing my head in It’s embarrassing.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Zettle refunds and Zettle vs Here in Merchant Products and Services Archives
- How do we set up a staff account on Zettle or Paypal Here in Merchant Products and Services Archives
- PayPal here app moves slow between screens and touches on iPad 10.5 in Merchant Products and Services Archives
- PayPal Here Card Readers Still Being Used? in Merchant Products and Services Archives
- Has anyone used Zettle to receive TIPS? in Merchant Products and Services Archives