Payment confirmation page from PayPal is blank if buying over credit card without PayPal account
Doer
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Posted on
Apr-26-2020
12:43 PM
Dear community,
I am facing the issue that, if someone buys with a credit card and without PayPal account he gets an empty confirmation page (including the button "return to merchant" is also blank):
The payment is still successful and also the confirmation email is sent out. Also, the button can be clicked and redirects to my page, but the user experience is bad as it is very confusing that no text is shown.
Does anybody experience the same issue and came up with a solution? I appreciate any help.
Kind regards,
Doer
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Express Checkout
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Payments Pro
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