2 People having 1 Account
Aldo74
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Nov-28-2020
03:39 PM
Hi my name is Stacey I recently decided to create a paypal account. The only problem Paypal stated my email was in use my initial thought was my identity was stolen. Then I use my email and clicked forgot password. It led me to a page that wanted a second confirm for a code and saw that my father Aldo(this is his account) was linked to my email. Please Help!!!!
Labels:
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nov-29-2020
04:02 PM
Get him to add a different email and confirm it and then he should be able to remove yours to free up so you can use it.
He can change it here.........
Go and click on the profile tab (icon next to log out) > click on the + and add another/new email address first > verify it > go back and click on update and tick the box underneath that says make primary > then you should get the remove option by the old now no longer primary email. You can remove that one and add it to your new account.
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- How does someone who don't have or want a PayPal account send money to my PayPal account? in My Money Archives
- I can't add funds to my wallet in My Money Archives
- Uploading with Bancontact doesn't work in My Money Archives
- it says that I cant transfer the money to my Paymaya account? why is that? can someone help me? in My Money Archives
- Capitec south Africa withdraw in My Money Archives