Don’t get text verification codes overseas

White-owl
Contributor
Contributor

I am in St Kitts and Nevis, West Indies. I tried to sign in to send some money but the two factor authorization code would not come in over my home WiFi, I had to turn on cellular data to get the code on my phone.

Is there a workaround for this problem?

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@White-owl 

 

PayPal accounts are country specific. If you live in St. Kitts & Nevins, open an account in that country:

 

https://www.paypal.com/kn/webapps/mpp/account-selection

 

If you are traveling abroad at the moment from the US then you must use your data connection if that gets you access to your US account. It is also best to inform PayPal of your travel itinerary, maybe that can allow you to use the wifi.

 

To contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

 

Call early, during business hours, west coast time to try to get a US rep. 

 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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