Help! Are there any customer service people available at all?!

[Ameliak]

Hello, 

I am trying to access my other Paypal account, my password can't be reset and I'm redirected to message - but I have to log in to be able to do that. 

I have tried calling customer service - I go through the verfication and then it says they are closed and hangs up... there hours are meant to be until 6:30, understandably with the pandemic I would assume this would be reduced but not to nothing AND no messaging facility. 

My money is stuck in that account and I need to access it today but there is no way of getting hold of anyone at all. 

Please could someone direct me to the correct place or *hopefully!* a customer service agent can help me get back in to my account please?

Thank you.

[kernowlass]

@Ameliak 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.