History of activity not loading.

[Chiller]

Hello, i got a problem with loading activity history. I need to check some old payments and the spinning weel loading infinitely. Is there a way to look at payment history elsewhere or is there any solution to this? Thanks for help.

[KGonzaga]

Hi @Chiller,

Thank you for reaching out to PayPal. 

Regarding your concern about looking at your activity page, please try some troubleshooting steps and try reloading the page again.

1. Clear cached files and cookies

2. Try using a different browser or device

3. If using a mobile device, try using mobile browser instead of app

If you would need to download the transactions, please refer to this Help Center article:

https://www.paypal.com/us/smarthelp/article/how-do-i-view-my-transaction-history-or-activity-faq1007

Hope this helps. 

[wattmetry]

Dear Mr. KGonzaga,

Can you please fix the problem with viewing of transaction history and erase that stupid wheel that keeps turning. It has been a few months that this bug is on your website and it is getting old, maybe you think that some users are stupid, but that might not be the case. I know the president of your company Mr. Schulman is pushing the COVID-19 message every time that I access the PayPal website, but I don't care about what he has to say when your website is not working for months. Please care about your long time customers, which some of are using Paypal.com since the day one. 

Best regards,

Pavel <removed> 

[filikabat]

Same problem. any updates?