I'm trying to verify my paypal account. Its APRIL 2020

ntw105
New Community Member

Paypal changed the interface again recently, I've been trying to verify my account all day. I have money on the card that I am trying to use to verify my paypal account. I've searched youtube, I've searched the help center, nothing. I tried to call paypal, after they verified my identity they said they're closed. I attempted to use the chat option for customer service at 11am, its now 6pm so I dont think theres anybody there either.

 

Please help me!!!!!!!! 

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1 REPLY 1

jpcastel82
PayPal Employee
PayPal Employee

Hi @ntw105
Thanks for reaching the community for this concern. 

Since our phone lines are not accessible at the moment due to the worldwide pandemic crisis, we have an available chat support option that can help you on that problem. Just login on your Paypal account, go to Message Center. Then choose the option for Chat. Our friendly customer support teammates are willing to assist you.

You may also message us : Click help / Contact bottom left of Paypal pages and choose Message Us.

This is our best available option for your inquiry. Hope that helps. Stay safe always.

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