Issues verifying my account

Kimfuselier73
Contributor
Contributor
I cannot do anything via PayPal without asking to verify my account via text message.... It then tells me unable to verify and I choose try another way and it will not give me any other options to verify. This has been an issue for a while now.
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1 ACCEPTED SOLUTION

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Kimfuselier73 


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.

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2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Kimfuselier73 


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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Kimfuselier73
Contributor
Contributor
Thanks for your advice as it certainly helped in resolving my issue.
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