PayPal account recovery

Stan761
Contributor
Contributor

Someone closed my PayPal account.I now do not have the opportunity to enter my account.Can I recover my PayPal account?How to do it?Thanks.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Stan761

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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SanguisAnima
Member
Member

I'm in a similar bind. I set up my first PayPal account way back, and the main issue is that (a) I no longer have access to the mobile number on file (lost it), and (b) I've forgotten the answer to one of my security questions. I still have access to the email address though. Would there be a way for me to recover my old PayPal account? 

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