Paypal login captcha code error

[FreeGoddess]

I just starting getting an error logging into PayPal prompting me to enter a Captcha code when there's no Captcha image/field to enter this data. It's only been the last couple of weeks and nothing's changed on my end. 

I can only log into an incognito window - which doesn't even show a Captcha image/field and yet accepts my username and then password.  This is a pain because it's missing all my Chrome extensions including my password manager. I understand that this is likely a browser cache issue, but why suddenly? Why now and never before? I can't be emptying the cache every time I want to log into PayPal. That's just silly.

[PayPal_Intars]

Hi FreeGoddess,

Welcome to the community forum and thanks for posting. 

We currently are not aware of any issues with Captcha. This may be a new issue that is just emerging or it may be an issue only affecting your device. I would first recommend that you restart your device, clear cache and cookies on your web browser, try to disable all browsers extensions and try again. Then I would recommend re-enabling your extensions one by one to see if any of them were causing this issue. I hope this helps. 

-Intars

[busymom13]

I don't know why this worked for my problem but it did.  Thanks!  I was having problems logging in using Safari. I'd already emptied the cache but was still getting an Access Denied message repeatedly.  I removed all the extensions by unchecking the box then added them back in one by one. I don't know if all or one of them was the issue but now I can log in. Yay!

[FreeGoddess]

I posted that problem last AUGUST. LOL!!!

The problem has since been resolved. It was quite the task to log in using a workaround that I figured out, but sheesh. Good thing it wasn't urgent.

[zedspencer]

I have the same issue, page code inspection shows that there is captcha but it has no assigned buffer space on screen.

[ilium007]

Exactly the same here