Unable to add a card with the expiry date of this month and year?

Mushski-2381
Contributor
Contributor

Is it possible to add a VISA debit card with the expiry date of this month and year?

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5 REPLIES 5

moneymatters168
PayPal Employee
PayPal Employee

@Mushski-2381

 

Technically the card is good till it expires. If this is card account you own, then you should be receiving your renewal card that should be sent 60 days before expiry. For your convenience it would be best to use your renewal card.

 

If you still have not received it due to the current global situation. You may try. Like earlier advised it's still a good card. 

 

I hope this helps 

Advice is VOLUNTARILY given.
Please leave Kudos / Solution if I have helped you.

 

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Mushski-2381
Contributor
Contributor
It is a visa debit reward card so there is no renewal card available. I have double checked the card and it expires at the end of the month however when I enter those values into the Add Card it doesn’t accept it.
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moneymatters168
PayPal Employee
PayPal Employee

@Mushski-2381

 

You need to contact your bank. Ask them when you should have received the card and if they can expedite a replacement. They will be canceling your current card and issued a new card with a new number. 

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Mushski-2381
Contributor
Contributor

It's not a card issued by a bank, it's a visa reward card, like a gift card in a way.

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moneymatters168
PayPal Employee
PayPal Employee

@Mushski-2381

 

IIt's possible that the card is not compatible with the PayPal system. 

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