Unauthorized access to my account
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I recently accepted a "7 Day Free Subscription" to Adobe. Monthly payments are to begin after 7 days. I did NOT give any payment information, neither PayPal or other, yet Adobe seems to have access to my PayPal account. I have received a notice from Adobe regarding the monthly payments. The notice is a PayPal-looking account page with Adobe at the top.
How did they even access my PayPal account much less, apparently, have the ability to start charging it??
- Labels:
-
Account Status & Verification

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @seahunter,
Welcome to PayPal Community! I understand subscriptions and automatic payments can be concerning. If you have signed up for the subscription on a device that remembers your information or on a site you've previously signed up with, it is possible that the information may have been automatically filled out. Either way, I'm here to help! Have you been able to locate where your automatic payments are in your PayPal account to update them? If not, please visit:
What is an automatic payment and how do I update it?
I hope this helps!
If you find this post helpful, feel free to provide kudos or accept a post as a solution to help make our community better.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- PayPal Account Access Limited in Disputes and Limitations Archives
- I have added my debit card already to other PayPal account. But I cant access it. in My Account Archives
- How to solved this problem in My Account Archives
- uk financial ombudsman in My Account Archives
- Can't access PayPal without my old phone number in My Account Archives