Valid password not accepted

[Writethetrains]

I’ve been trying to log on to my other PayPal today and every time it tells me my information doesn’t match on my password. It has made me go thru the process of resetting my password four times now today. Then it will take me to my account instantly once I change the password, but when I come back later it won’t accept any of the new passwords I have made today. Am I just going to have to spend ten minutes to create a new password every time I want to log onto my account??

[PayPal_Martina]

Hi @Writethetrains,

Thank you for your post and welcome to the Community Forum!

I am sorry to hear that you are facing this inconvenience. I would recommend clearing cache and cookies, deleting your browser history and waiting for 24 hours without accessing the account to let the system reset. This should help you solve the issue. If this does not work, please reach out to our Customer Service directly. If you want to contact our Customer Service, you can click ‘Help & Contact’ at the bottom of any PayPal page to see which options are available. You can also contact us on Facebook (www.facebook.com/PayPal) or on Twitter (@AskPayPal).

I hope this helps!

Martina