unable to verify it is me for my bank
senpaizuri
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jan-12-2019
11:47 AM
I haven't used PayPal often and just tried adding a bank today. I got all the way to the step of verifying it is me using the PayPal account, but then I noticed the phone number supplied is an old phone number of mine. I updated it to my current number and go through the steps again, but I am immediately met with a "Sorry, we couldn't confirm it's you" immediately after supplying my bank routing and account numbers. Is there anything I can do or is there a cooldown period I have to wait before trying to add my bank again?
Labels:
0 REPLIES 0

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Unable to transfer money from PayPal to my bank in My Money Archives
- Adding money from bank not doing anything in My Money Archives
- Your payment was unable to be processed by PayPal. in Payments Archives
- Want to delete my account, but the limitation is on so I can't please help. in Disputes and Limitations Archives
- Unable to link Bank account "There is a problem with your account. Pls go to Resolution center" in My Money Archives