Hello,
As the subject says, I am stuck in an account verification loop. I am trying to link bank accounts to my PayPal account. It is not working. I was able to link a debit card attached to one of those accounts just fine. But not a single checking or savings account from one of the top 5 banks in the US (wait … are there more than 5? anyway …), and I mean brick and mortar banks? Nope.
I've tried using the automagical system, selecting my bank, entering my username/password, then I pick both checking and savings (and yes, I tried this with just one already), then it tells me it doesn't recognize my device (my PC) and asks me to verify. No problem, this is a pretend security mechanism to make managers happy, I get it. So I pick text message, pick the phone number, get the text, enter the code and yay! Verified! Uhh … not so fast. "We don't recognize your device. Please verify." I take a deep breath to attempt a return to a state of calm, but no dice. I pick automated call anyway. I get called, I enter the PIN displayed on the webpage, and yay! Verified! Uhh … not so fast. "We don't recognize your device. Please verify."
Do you see where this is going? I got so frustrated after this happening for the SECOND TIME in a week I could only scream. My puppy ran for the hills (the scaredy-dog).
So I tried the manual approach, entering the routing and transit numbers, account numbers, and still IT DOES THE EXACT SAME THING!! Doesn't recognize my device, and invites me into its clutches once again. No thank you, PayPal.
(FYI: I've verified the correctness of the info my bank has on me more times than there are digits so it matches with what PayPal knows. It doesn't seem to matter when it comes to that oh-manna-from-heaven web scripting code. Oh no! PayPal says it's perfect. Must be me looping that webpage.)
I've tried sending an email. PayPal response? "Here's how to link your bank account" with a nice pretty link and everything. How nice of them. Did they bother to read the email, where I laid out the above scenario in even more excruciating detail? Of course not. That would require a human that can actually read English.
I tried the PayPal chat system. It stayed up just long enough for me to start chatting with a PayPal agent before it went out to lunch and is now not even available as an option.
Is there ANYONE here that has an actual, real, working answer to help me break out of this loop? Can you see that it's already driven the few remaining embers of sanity from my mind and I am in very much need of your help?
Thanks for reading this far. Please help.
