Can't access Venmo account because of old phone number.

brandonbbays
Contributor
Contributor

My aunt sent money to my Venmo account. I haven't used Venmo in about 6 years but the account is still active. I tried to log in but I don't have access to the phone number anymore to confirm. 

 

The customer service number is not working due to COVID and I opened a ticket aver 24 hours ago and I have not received a response. 

 

Can I call paypal to get this issue resolved? 

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